Blue & Yellow Trucking LLC ("Blue & Yellow", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, request a quote, hire our services, or apply to drive with us.
1. Information We Collect
- Contact details you provide via our quote, contact, or driver forms — name, email, phone, company.
- Shipment information needed to perform transportation services — origin, destination, freight description, references.
- Driver / owner-operator information needed for onboarding and DOT compliance — CDL details, MVR, drug & alcohol records, employment history.
- Payment information processed by our payment processors (we do not store full card numbers on our servers).
- Website usage data collected automatically — IP address, browser type, pages viewed, timestamps.
2. How We Use Information
- To provide quotes, dispatch loads, perform repair, roadside, tire and parking services.
- To process payments, send invoices, and collect amounts owed.
- To comply with FMCSA, DOT, and other legal obligations.
- To respond to inquiries, support requests, and claims.
- To evaluate driver and owner-operator applications.
- To improve our website and services.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers (e.g., payment processors, email/hosting providers, insurance carriers) under contractual confidentiality obligations.
- Shippers, consignees, brokers, and other parties to the transportation when necessary to complete a shipment.
- Regulators and law enforcement when required by law or to protect our rights and safety.
4. Cookies & Analytics
Our website uses a minimal set of cookies and similar technologies to keep the site working, remember preferences, and measure basic traffic. You can disable cookies in your browser settings; some features may not function without them.
5. Data Retention
We retain information for as long as needed to provide services and to meet our tax, accounting, safety, and regulatory obligations (typically a minimum of three (3) years for transportation records, longer where required by law).
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transport (HTTPS), access controls, and regular backups. No system is perfectly secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to request access to, correction, deletion, or a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are directed to businesses and adult drivers/operators. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites; please review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
11. Contact Us
Privacy questions or requests can be sent to blueandyellowllc@outlook.com or by mail to:
Blue & Yellow Trucking LLC
228 W 23rd St
Charlotte, NC 28206
United States